Returns & Exchanges
At Biket Hillcrest, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, you can return it within 30 days for a full refund or exchange. All items must be in original, unused condition with tags attached to qualify for processing.
Initiate Your Return
Log into your Biket Hillcrest account and select the order you wish to return to generate a unique RMA number.
Pack Your Gear
Securely place the items in their original packaging, ensuring all manuals and accessories are included to avoid restocking fees.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our technicians verify the condition of the equipment, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing